Terms of Sale
The terms for subscribing to, paying for and cancelling subscriptions to the Linqr platform: plans, credits, billing and applicable law.
Last updated: June 25, 2026
These terms of sale ("Terms of Sale") govern the subscription, by a professional customer (the "Customer"), to the paid plans of the Linqr platform (the "Service"), sold by Linqr (see the Legal Notice). They supplement the Terms of Use.
Purpose and scope
These Terms of Sale set out the financial and contractual conditions for the provision of the Service. As the Service is intended for professional use, the Customer declares that they subscribe for the needs of their business. Any subscription constitutes unreserved acceptance of these Terms of Sale.
Seller identity
- Seller
- HLR (Linqr)
- Legal form
- Single-member limited liability company (EURL under French law)
- Trade register
- Paris Trade & Companies Register (RCS) No. 921 812 541
- Intra-EU VAT
- FR33921812541
- Contact
- dpo@linqr.ai
Definitions
- Subscription: the right to access the Service taken out for a monthly or annual period.
- Plan: the offer tier chosen by the Customer (in particular Starter, Pro, Business or Enterprise).
- Credits: consumption units granted periodically depending on the Plan, used to access the Service's features.
- Subscription period: the monthly or annual term at the end of which the Subscription renews.
Offers, plans and credits
The Service is offered as subscriptions to various Plans, the details and content of which appear on the Pricing page of the linqr.ai website. Each Plan grants a volume of credits allocated per period.
Unless otherwise specified for a given Plan, credits are allocated for each subscription period and do not carry over from one period to the next. Credit consumption details are available from the Customer's account. "Enterprise" plans are subject to a quote and specific terms.
Subscription
Subscription is made online, through the Service. The Customer selects their Plan and billing frequency (monthly or annual), enters their billing information and confirms their order. Order confirmation forms the contract between the Customer and the Seller.
Price and billing
Prices are stated in euros and exclusive of tax (excl. VAT). Applicable value-added tax (VAT) and any other applicable tax are added to the stated price, at the rate in force on the invoice date.
- Monthly subscriptions are billed in advance, each month;
- Annual subscriptions are billed in advance, in a single payment, for twelve months;
- Any discounts (for example for annual commitment) are specified on the Pricing page at the time of subscription.
Invoices are issued electronically and made available to the Customer. Linqr reserves the right to change its prices; any price change has no effect on the current period and applies at renewal, after prior notice to the Customer.
Payment
Payment is made by bank card or any other offered method, through a secure payment provider. The Customer warrants that they hold the necessary authorisations for the payment method used. Payment data is not retained by the Seller.
In accordance with applicable regulations, any late payment automatically gives rise to late-payment penalties calculated at the increased statutory interest rate, as well as a fixed recovery-cost indemnity of €40, without prejudice to suspension of the Service.
Term, renewal and cancellation
The Subscription is entered into for the chosen period (monthly or annual) and renews automatically by tacit renewal for an identical period, unless cancelled before the end of the current period.
The Customer may cancel their Subscription at any time from their account; cancellation takes effect at the end of the current, already-invoiced subscription period. No pro-rata refund is due for a period that has begun, save for mandatory legal provisions to the contrary.
Right of withdrawal
As the Service is provided to professionals for the needs of their business, the right of withdrawal provided by the French Consumer Code for the benefit of consumers does not, in principle, apply.
Customer obligations
The Customer undertakes to use the Service in accordance with the Terms of Use, to provide accurate billing information and to pay the price on the agreed due dates.
Availability and service level
Linqr provides the Service with due care on a best-efforts basis and strives to ensure its availability. Specific service-level commitments (SLAs) may be provided for Enterprise plans, under the conditions agreed between the parties.
Liability
To the extent permitted by law, the total liability of Linqr under the Subscription is limited to the amount actually paid by the Customer during the twelve (12) months preceding the triggering event. Linqr is not liable for indirect damages (loss of revenue, customers, data or business opportunities).
Suspension for non-payment
In the event of non-payment that is not remedied after formal notice, the Seller may suspend access to the Service, then terminate the Subscription, without prejudice to recovery of the sums due.
Personal data
The processing of personal data is governed by the Privacy Policy and, for data processed on behalf of the Customer, by the Data Processing Agreement.
Force majeure
Neither party may be held liable for a failure to perform its obligations resulting from a force majeure event within the meaning of article 1218 of the French Civil Code and the case law of the French courts.
Changes to the Terms of Sale
The applicable Terms of Sale are those in force on the order date. Any change applies to renewals after it takes effect, after notice to the Customer.
Governing law and disputes
These Terms of Sale are governed by French law. Failing an amicable resolution, any dispute falls within the jurisdiction of the competent courts of Paris, subject to applicable mandatory rules of jurisdiction.